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Dave's Reviews
EXCELLENTTrustindex verifies that the original source of the review is Google. We just had Dave’s come out to our house today. We thought we might have a serious issue with our heating and air system. The two technicians cleaned and serviced the unit and let us know that our unit was fine. We went from thinking we had an expensive problem to only having to pay a very reasonable service fee. They were professional and wonderful to work with. We will be using the company in the future and will recommend them to others.Posted onTrustindex verifies that the original source of the review is Google. I scheduled online for an AC diagnostic which was seamless. Adam came out in that time frame and gave me the run down of the issues. He was very knowledgeable and I would've went with him to fix the compressor issues. Unfortunately, whoever this companies receptionist is sounds like she hates her life over the phone. It took them a week to get back to me with a quote. She calls me, asks if I want to get it fixed and immediately asks for my credit card info. I don't have an estimate of what's being repairs or materials they need. I tell her please send it over and I'll pay the down payment through the portal since I was driving to work. A day goes by and crickets, I get another call asking about payment. She says she sent the email but the only thing I received was a schedule confirmation. Finally it arrives and everything is still lumped into one price. It wasn't that big of a deal, but I decided to get a second quote and this other place turned an itemize quote around in an hour, came out the next day, didn't ask for a deposit, and got the job done. If you all get that much business, the sentiment is your customers are just a number, and you can't be bothered to give the bare minimum customer experience then so be it.Posted onTrustindex verifies that the original source of the review is Google. Great job. Dave’s assisted with design as this was a replacement of a chiller system. Very pleased. Adam and team doing the installation we awesome.Posted onTrustindex verifies that the original source of the review is Google. Good experience from start to finish. Notification of appointments and arrivals. All members of the team were professional and polite. This was for a whole house steam humidifier.Posted onTrustindex verifies that the original source of the review is Google. I needed a new AC system due to RELAC out of business. Todd was my first contact. He explained my options, answered all my questions...even after he left and I continued to contact him. He was very patient with all my concerns. On the install day, Adam and his team arrived on time, and communicated with me during the entire process. They explained thoroughly what they were doing and why. They did not leave until all had been checked out, and they cleaned up thoroughly. I will recommend them to anyone needing a new AC system.Posted onTrustindex verifies that the original source of the review is Google. I’ve been a Dave’s customer for over 20 years. Great people, great service.Posted onTrustindex verifies that the original source of the review is Google. Exceptional service. Furnace delivered and installed professionally. Very nice to work with family-owned business that understands customer care!Posted onTrustindex verifies that the original source of the review is Google. The two techs (Adam and Stan) did an outstanding job. They were on time, professional, and thorough in analyzing the issue and then remedying the situation.Posted onTrustindex verifies that the original source of the review is Google. I have been using Dave’s heating and air conditioning for many years. Their service has been impeccable. They always arrive on time and the quality of their workmanship is first class!