Our Service Types:
- Diagnostic Service
We will visit your home to assess the problem you have identified—from your air conditioner, heat pump, furnace, or water heater not working at all, to more nuanced issues with your system. We charge a trip fee for this diagnostic service to identify the problem. We make recommendations for you to consider, we do not accelerate any repairs or replacement needs.
Any labor and/or materials to repair the identified issue(s) will be summarized for your approval and will be billed in addition to the diagnostic fee. Check out our Core Values, we live by them. Also see Our Proven Process.
- Scheduled Maintenance Service
HVAC is arguably the most important and complex system in your home, which is why it warrants proactive maintenance for efficient performance, safety, and maximizing your investment (i.e. equipment longevity). If you are a member under one of our maintenance plans, we visit twice a year to perform scheduled tune-ups.
If you are not yet under one of our maintenance plans, we can perform a one-time scheduled maintenance “tune-up” for a reasonable service charge. Please consider our Maintenance Plan—it is the best way to ensure scheduled maintenance and the priority service and discounts that accompany the plans. Learn more about our Maintenance Plans.
- Repair Service
When something needs fixing or replacing, we make a professional recommendation. Many times, there is no choice but to invest in repair to get the system working properly. Other times, we can make the most affordable adjustments and delay costlier investments for a later date. We only recommend what is needed at the time and flag items for future consideration if they do not pose a current safety issue.
Any labor and/or materials to repair the identified issue(s) will be summarized for your approval and will be billed in addition to the diagnostic fee or maintenance plan. We do not accelerate any repairs or replacement needs. It is simply not who we are. Check out our Core Values, we live by them. Also see our proven process.
- Installation & Replacement Service
When the time comes, we provide expert advice in helping you select your replacement system, and we follow through with expert installation. It is an industry truth that a terrific system, installed incorrectly, may give you problems. The adage that you get what you pay for is true—not just at the quality level of the equipment you select, but also the expertise and professionalism with which the install is executed influences whether you get the efficiency and performance out of the system you invested in.
We give you sound advice and back it up with an installation you can trust. That is what we have done for over 50 years! Check out our Core Values, we live by them. Also see Our Proven Process.